Pickup & Delivery Policy
Effective Date: November 1, 2026
Skew & Savor operates on a scheduled pre-order basis. All standard orders are prepared for Saturday pickup or delivery.
1. Fulfillment Schedule
Orders placed during the Sunday through Friday pre-order period are fulfilled on the following Saturday.
Our current Saturday fulfillment schedule is:
Pickup: 9:00 AM–12:00 PM
Queens delivery: 12:00 PM–4:00 PM
Brooklyn delivery: 4:00 PM–8:00 PM
Skew & Savor assigns delivery times within the applicable window. Accommodations may be available when necessary and should be discussed with us in advance.
2. Delivery Area
We currently offer delivery within Brooklyn and Queens, New York.
Deliveries are coordinated and handled directly by Skew & Savor.
Customers are responsible for providing an accurate delivery address, contact information, and any necessary delivery instructions when placing an order.
3. Pickup
Customers selecting pickup must choose the pickup option during checkout.
The pickup address and any additional instructions will be provided through the order confirmation or direct communication from Skew & Savor.
Pickup is available Saturday between 9:00 AM and 12:00 PM unless another arrangement has been confirmed.
4. Delivery Delays and Failed Attempts
We do our best to complete deliveries within the assigned Saturday delivery windows. Unexpected circumstances, traffic, weather, or other operational issues may occasionally cause delays. We will communicate with affected customers when possible.
Please make sure someone is available to receive your order during the assigned delivery window. If you know you will be unavailable, please contact us as early as possible so we can discuss alternative arrangements.
If a delivery cannot be completed because nobody is available or the delivery information is incorrect, we will make reasonable efforts to contact you and attempt redelivery when feasible within our remaining delivery schedule.
Redelivery cannot be guaranteed, as it depends on timing, location, and our delivery schedule. Please contact us promptly if a delivery attempt is unsuccessful.
5. Food Temperature and Receipt
All Skew & Savor orders are delivered chilled.
Customers should refrigerate their food promptly upon receipt and follow the storage and handling instructions provided with their order.
Please review our Food Safety & Allergen Information for additional guidance.
6. Contact
For questions about pickup, delivery, or fulfillment arrangements, contact:
Skew & Savor
Email: skewandsavor@gmail.com
Long Island City, Queens, New York